Terms & Conditions

Last updated: May 2026

Welcome to the Big Hearts Community Trust website. By accessing and using this website (www.bighearts.org.uk), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

This website is operated by Big Hearts Community Trust, a Scottish Charitable Incorporated Organisation (SCIO), Scottish Registered Charity Number SC037311. Our registered address is Tynecastle Stadium, Gorgie Road, Edinburgh EH11 2NL.

Big Hearts Community Trust is the official charity of Heart of Midlothian Football Club. Please note that Big Hearts Community Trust is a separate legal entity from Heart of Midlothian FC.

2. Use of This Website

You may use this website for lawful purposes only. You must not use this website in any way that breaches any applicable law or regulation, or in any way that is fraudulent or harmful.

You must not:

use the website in any way that causes, or may cause, damage to the website or impairs its availability or accessibility;
use the website to transmit or distribute any harmful content, including viruses, malware or other malicious code;
use the website to collect or harvest any personal data from other users; or
use the website for any purpose that is unlawful or prohibited by these terms.

3. Intellectual Property

All content on this website, including text, images, graphics, logos, videos and design, is the property of Big Hearts Community Trust or its content suppliers and is protected by copyright and other intellectual property laws.

You may view, download and print content from this website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and other proprietary notices.

The Big Hearts Community Trust name, logo and branding may not be used without our prior written permission.

4. Donations

Donations made to Big Hearts Community Trust through this website or via third-party platforms (such as Enthuse or JustGiving) are processed securely by those platforms. We do not store your full payment card details.

All donations are gratefully received and will be used to support our charitable objectives. Refunds of donations will only be made in exceptional circumstances and at our discretion.

If you wish to claim Gift Aid on your donation, you must confirm that you are a UK taxpayer. It is your responsibility to ensure that you are eligible to make a Gift Aid declaration.

5. Event Registration and Participation

When you register for a Big Hearts event, fundraiser or activity through this website, you agree to provide accurate and complete information. We reserve the right to cancel or amend event details and will endeavour to notify registered participants of any changes as soon as possible.

Specific terms and conditions may apply to individual events, challenges or activities. These will be communicated to you at the time of registration.

6. Newsletter and Communications

If you subscribe to our newsletter or other communications, you consent to receiving updates about our work, events, fundraising activities and news by email. You may unsubscribe at any time by clicking the unsubscribe link in any email we send you, or by contacting us at communications@bighearts.org.uk.

7. Third Party Links

This website may contain links to external websites that are not operated by us. We have no control over the content, privacy policies or practices of third party websites and accept no responsibility for them. We recommend that you review the terms and conditions and privacy policies of any third party websites you visit.

8. Accuracy of Information

We make every effort to ensure that the information on this website is accurate and up to date. However, we do not warrant that the content is complete, accurate, reliable or error-free. Information is provided for general purposes only and does not constitute professional advice.

9. Limitation of Liability

To the fullest extent permitted by law, Big Hearts Community Trust accepts no liability for any loss or damage arising from your use of this website, including but not limited to:

any direct, indirect or consequential loss;
any loss of data, income or profit;
any damage to your computer or device resulting from the use of this website; or
any loss arising from your reliance on information provided on this website.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

10. Accessibility

We are committed to making our website accessible to all users. If you experience any difficulty accessing or using our website, please contact us at communications@bighearts.org.uk and we will do our best to assist you.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which sets out how we collect, use and protect your personal data.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page. We encourage you to review these terms periodically. Continued use of the website following any changes constitutes your acceptance of the revised terms.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the Scottish courts.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: communications@bighearts.org.uk
Post: Big Hearts Community Trust, Tynecastle Stadium, Gorgie Road, Edinburgh EH11 2NL
Telephone: 0131 603 4926 (Monday to Friday, 10am to 4pm)

Big Hearts Community Trust is a Scottish Registered Charity, Number SC037311.